A few years later, the company had changed
into a true trading and commercial set-up which, by keeping closely in
touch with the Radio Broadcast market trends, developed its authority
and Know-how which are now acknowledged worldwide.
In 1999 the company changed into a Limited company, it
made further financial provisions for all planned investments, it moved
to the new Argelato head-offices, where the rooms had been purposefully
planned, from where it gave further impetus to its creativity, trough
its Research and Development Department, and to its world market presence
through the Sales Department strengthening and skills development.
Its approach to the digital technology, its engineering
and production development have enabled it to market products with a quality/price
range so competitive to immediately meet, while presenting a whole product
range that spaced from the audio connector to the aerial and offered a
pre/post-sales service, the market consensus.
One of the company's creed is the on-going professional
up-dating given to all staff (English and Spanish language courses, sales
and communication techniques, buying and production management, etc.)
ACCESSORI:
- Coaxial cables and connectors.
- Filters
CUSTOMER
CARE
Besides presiding to the main trading fairs, the marketing
service strategy sets up regular calls to the main world wide client
base, in order to check on the market trends and demands, it also gives
support to all distributors and sales work.
Usually, it is an agent together with a sales-technician making the
calls; it is the last one who sees to the showing of new products or
to manage in-house updating courses to distributors and concessions
technicians.
Our own customer's in-house assistance is made available in three ways:
· Internet
· Logistics
· Sales and technical
Internet
Internally, AEV has given way to
a Multimedia Department which manages and gathers all Divisions and
Department data so as to publish on AEV
Internet site all products info, aimed to all customers , and all technical
supports, sited in a designated reserved space, for distributors.
The technical support include:
· Customer's requested products high and low
resolution pictures, to be displayed on their Internet sites
so as to offer information (low resolutions pictures) or to be used
for printing advertisement leaflets (high resolution pictures)..
· Pdf formatted service and technical manuals.
· Firmware and software up-dating.
· Smart broadcasting software system
up-dating.
· Up-dating and service technical notes.
· Product’s brochures
Our staff is also available for any query to help solve any problem
arising from web management through a special customer help-line.
· Logistics 
In the sales department, our dedicated staff call on customers to give
them an up-date on their orders deliveries and, once the Italian custom
is cleared, they send them all information pertaining the shipping chosen
and its status, the carrier and all other information that are useful
to the customer so to enable them to readily review the products on
order.
· Sales and technical
The staff of this department keeps in constant touch with the
Sales Department to give a pre-sales service aimed at providing the
best possible answers to all customers queries.
On the after-sales side, to keep in direct contact
with the customers, there are direct telephone lines answered
by the staff
RESEARCH
& DEVELOPMENT
AEV philosophy has always been one
of ownership of the hardware, firmware and software projects that are
aimed at the creation of or the development of all its audio apparatus
produced and put on the market.
In line with this philosophy, the Research and Development Department,
staffed by 7 technicians and reports directly to the Production
Department, constantly strives to follow the course of:
· Development of the audio products that are in the catalogue; its
purpose is to up-date the product range depending on the market trends
and to improve its features.
· New audio products planning of and prototyping of; this work holds
two main aims:
- Production of new analogical product types, updated for the market
requirements.
- Production of digital technology new audio products by DSP and firmware
owned applications.
· Development and up-dating of the smart broadcasting software
package.
Throughout the years 2000 and 2005, the Research and Development Department,
hardware section, has revolved around the Know-how, the planning of
and prototyping of products that are now the main aim of AEV
production:
·Xtreme 5 band Digital Audio Processor
·Energya Digital Console
·Synapse Analog Console
·Rabbit Audio Switcher
·Telereport Plus Reportage Telephone
Hybrid
It is through these products development and application that the
Research and Development Department has been able to develop and apply
its knowledge towards the following areas:
· Electronics: The study has allowed to apply digital technology to
the high density Hardware development, to SMD technology, through the
use of DSP devices.
· Firmware: The study has allowed to develop:
- Sound control and processing algorithmics
- Machine functions and interlocking controls are managed by means
of the purpose built microprocessor
· Mechanics: The study has allowed to produce owned by mould-sets
for the Energya mixer body
and for all interlocking push-buttons. This has allowed an optimum level
of product industrialisation, while holding the production costs within.
The know-how and technology acquired has been part of the SYNAPSE
mixer development.
Starting from NAB2005 the following equipment will be on the market
:
·Cross Audio Matrix
·Optowirelink
Audio Converter
The Research and Development Department Software Section
has centred its attention on developing the smart broadcasting program,
called MAXIMUM, through
advertising spots management, on Windows XP bases, and furthermore,
on the management and control of new audio cards and user interface
mode.
Maximum is the ideal solution for any Broadcasting Radio Station (
network, local and community radio ). The system is fully configurable
on the user nedds, user friendly and expandable. The Maximum modules
are:
ON AIR: Automatic ana manual broadcasting ( Live Assist
). Integrated Jingle machine, Multitrack editor
SCHEDULER: manages the music scheduling
RECORDER: manages the audio storage
SPOT: manages the advertising scheduling
SPLITTER: manages the advertising splittings controlled
by ONAIR module through NETCOM
FLYER: manages the external contributions as satellite
and internet downloading controlled by NETCOM
DAY RECORDER PLUS: allows
the law long time recording
INFORMATIONS
AEV business is being carried out
on an area 1.200 sq.m. wide:
· On 600 sq.m. are Sales, Administration and Technical offices
· On 600 sq.m .are the warehouse and workshops.
The operating structure employs:
· 20 employees
· 6 collaborators
Throughout the last three years, there has been a strong
growing development on the Research and Development side, and also on
AEV own home and worldwide distribution
Sales structure.
The current results are reflecting the expectations by showing a high
profit rate that is, and will be, going to reward all efforts made.
Essentially, AEV
S.p.A. has all the requirements to gain further large shares of the
world market, through its talent in creating products that are quality
and price related which address, both, a medium-low and a medium-high
market niche. The pre/after sales service is a company fundamental strategy
which, together with the audio equipment projects ownership and the
entire audio and F.M. product range availability, makes AEV
the perfect and privileged referral mean for all its existing customers,
broadcasting stations and distributors or concessions.
AEV S.p.A. Via della Tecnica N.3
40050 - Argelato - Bologna - Italy
Tel.+39 051 - 6634711
Fax.+39 051 - 6634700
products
AEV
branded products have been on the market since 1980, when the company was
founded by three brothers.
By
the coming of the digital technology AEV
has almost entirely changed its product range by introducing on the market
a series of high technological content equipment that are in line
with the present market requirements.