The dongle must be installed on the USB port only when required.

• Run the program SDI.exe in the CD:\SmartKey Driver Installation folder
• Click on the "USB" tab
• Click on the "Install" button
• Insert the Smartkey in a free USB port
• Wait until the program installation is completed
• Click on Ok

• Run the program SCC.exe in the CD:\SmartKey Control Central folder 
• Click on the "Multilan Server" tab
• Click on the "Install" button on the lower half tab (Configuration for server as Windows service)
• Click on the flag TCP/IP 
• Select TCP/IP Socket port (e.g.: 20000)
• Select TCP/IP Timeout (e.g.: 30 Seconds)
• Click on the Apply button
• Click on Ok

This problem appears with digigram audio cards (e.g. VX222V2) and mp2 files.
Check the digigram’s cards driver: in Control Panel/multimedia/Audio.
You have to select Sound playback default device VX222v2 Audio Card (WDM), that means it will use the Direct Sound.

In the commands frame you can enable the relatives GPO opto coupler.

TA: sets an opto when in a news program was set on the Traffic Announcement for the rds.
External Open: sets an opto every time the  satellite icon, waiting for a bit, appears on the top of the OnAir window. (the satellite icon makes understanding to the user that he can push the start button and go onair)
If the start/stop bit for an external is given manually, the user that have to give this command needs to know when the OnAir is listening for this command.
The opto set in External Open shows when this command can be executed. The External Open  is active for all the time the Onair is in listening mode.
Muting: sets an opto when the playing song is on the intro or outro index (it is helpful when you have to know exactly when to switch of the speaker’s microphone).
PFL: sets an opto when you click on cue or when you open the cue windows. This opto is connected to a Mixer console and the user without clicking PFL button of the cue channel.

You have to update the Sound Blaster drivers, matched to Windows XP sp2.

• You can edit these files with an editor and newly import them in maximum.
• You can check if these files have silence at the beginning and cut it or change the IN index. In some cases there is since 1 sec silence.

Have I always to select a base for the Just in Time ? 

No, the base is optional. If you don't select the base the time announcement will play onair simply and the Scheduler's playlist shows the item Just in Time.

What is the Just in time delay ?

It's the delay you will hear the time announcement on the base.
Be careful! If your time announcement's length is 3 sec and the base's length is 5 seconds, the delay can be maximum 2 seconds, otherwise your time announcement will cut at the end.

How do overlayed songs work ?

Scheduler's playlist shows the overlayed songs in italics.
In the OnAir's playlist the start time is the same as the song's to overlay start time, and the duration will not be displayed

How to plan in Maximum Flyer the download of news inserting username and password ?

You have to use the normal http path with username and password:

Sintax:

http://username:password@www.site.com/cartella/file.ext
ftp://username:password@ftp.site.com/cartella/file.ext


http:// + username + “:” + password + “@” + complete file path

or

ftp:// + username + “:” + password + “@” + complete file path

You can also need plan a parametric download:

http://<Username>:<Password>@www.site.com/folder/subfolder/news{YYYY}-{MM}-{DD}-{hh}-{mm}.mp3.

or

ftp://<Username>:<Password>@www.site.com/folder/subfolder/news{YYYY}-{MM}-{DD}-{hh}-{mm}.mp3.

During the download the  Flyer will replace  "{DD}", "{MM}", "{Y}"  with the current date.
Allowed parameters format:

{DD} : two characters day
{MM} : two characters month
{YY} : two characters year
{hh} : two characters hour
{mm} : two characters min
{ss} : two characters sec

and

{D} : one or two characters day
{M} : one or two characters month
{Y} four characters year
{h} : one or two characters hour
{m} : one or two characters min
{s} : one or two characters sec

You have to use the normal http path without username and password:

Sintax:

http://www.site.com/folder/file.ext
ftp://Anonymous:Anonymous@ftp.site.com/folder/file.ext

or:
           
http://www.site.com/folder/file{DD}/{MM}/{YY}.ext
ftp://Anonymous:Anonymous@ftp.site.com/folder/file{DD}/{MM}/{YY}.ext

or

http:// + url + complete file path

or

ftp:// + Anonymous + “:” + Anonymous + “@” + complete file path + file.ext

You can also need plan a parametric download:

http://www.website.com/folder/subfolder/news{YYYY}-{MM}-{DD}-{hh}-{mm}.mp3.

or

ftp://Anonymous:Anonymous@ftp.website.com/folder/subfolder/news{YYYY}-{MM}-{DD}-{hh}-{mm}.mp3.


During the download the  Flyer will replace  "{DD}", "{MM}", "{Y}"  with the current date.
Allowed parameters format:

{DD} : two characters day
{MM} : two characters month
{YY} : two characters year
{hh} : two characters hour
{mm} : two characters min
{ss} : two characters sec

and

{D} : one or two characters day
{M} : one or two characters month
{Y} four characters year
{h} : one or two characters hour
{m} : one or two characters min
{s} : one or two characters sec

Why can I not import and/or record audio files ?
the Recorder module returns the error message disk full or Network error.

How to know the necessary disk space for 90 days recording ?

At the lowest recording quality (8Kbps mono) for every recording day and for each area, the necessary disk space   only for the audio is 82.4 MB.
90 days recording audio needs 7.24 GB disk space.
Obviously, you need more disk space for service data, so you need 10 GB for one area 90 days recording.

Nota:
The settable resolutions have a range from 8 Kbps mono to 320 Kbps stereo.
If you need to existiamate the audio’s used disk space at the different resolutions, here you have the formula:
Kbps * 10.3 = MB daily needed disk space.
e.g.
for the lowest resolution
8 * 10.3 = 82.4 MB daily.

Prints: cannot export in PDF format or print preview don’t shows the tools icons on the top.

This is a Crystal Reports bug. To solve it you need to install this patch crnet11win_en_sp2.exe.

http://ftp1.businessobjects.com/webprod/hot_fixes/en/crnet11win_en_sp2.exe
http://ftp1.businessobjects.com/webprod/hot_fixes/en/cr85win_en_sp3.pdf

This patch will fix also other bugs, like icons that cannot be shown in the print preview window.

When I run a Maximum module, I will asked to connect to the database, but also if I choose the correct connection the programs don’t run.

• Check if the Maximum.mdb file is not read only.
• Check if in the Registry is saved the correct  database path, if not you have to delete it.
• WARNING this operation should be performed by the System Administrator.
• Runà regedit
• HKEY_LOCAL_MACHINE\SOFTWARE\\AEV\Maximum\Version1.0\Licence delete Database,
• then you have to run again a Maximum module newly insert the database path, and now it will be saved.

Why sometimes Maximum modules close suddenly ?

There can be micro network breaks, consequently the modules cannot more see the dongle.

• Check if the Firewall is OFF (if it is possible, at least for the Key Server)
• Check the lan
• Check the users that need to access the Server (Key Server), it could be a Permissions problem.

Why nothing happens when I run a Maximum module ?

Maximum module cannot communicate with the dongle. Check the followings:

• The dongle is inserted into the USB port of the Key Server?
• Smartkey driver are correctly installed and Smartkey service is started (see Smartkey driver installation and Smartkey Server configuration)?
• Is the Key Server on and accessible in the network?
• Run in the Client PC scc.exe à Multilan Client and check the inserted Key Server’s TCP-IP address?
• Switch OFF the Firewall on the Key Server, or add the Port 20000 in the Firewall Exceptions.
• If the Key Server has a Windows Server 2003 OS, all the Client PC should be qualified read and write users for the Key Server.

How to configure Maximum for externals ?

If we think to use the outputs (GPO) 5 and 6 of the Netcom device to connect the START and STOP Sub of the Rabbit device: 

• Set Use Netcom in OnAir (see image OnAir settings 1).
• Associate the logical Outputs 1 and 2 to the GPO 5 and 6 of the Netcom (see image OnAir settings 2).
• Make  satellite immediate “Contents” “External Start” and  “External Stop” (see image Scheduler Contents 1 and 2)
• "External Start" stop OnAir and set output 1.
  "External Stop" start OnAir and set output 2.
• Insert the new contents (External Start and External Stop) in the rules at the day and hour point you need (see Scheduler rules).
  
  

Image OnAir settings 1



Image OnAir settings 2



image Scheduler contents 1



image Scheduler contents 2



image Scheduler rules